Privacy Policy

At Dru Veda, we specialize in crafting handmade Ayurvedic cosmetic products using ancient Ayurvedic formulations blended with modern techniques. Our products are meticulously prepared with authentic, natural herbs following traditional methods prescribed in Ayurveda, ensuring purity, effectiveness, and safety. We believe in enhancing beauty naturally by combining the wisdom of Ayurveda with the latest advancements in skincare science. Our offerings cater to a wide range of skincare and haircare needs, helping individuals achieve healthier skin and hair without exposing themselves to harmful chemicals

You can reach our customer support team by emailing on druveda001@gmail.com , calling +91 8988-050101 , or using Whatsapp on the same number.Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

At Dru Veda, we take great care in crafting our handmade Ayurvedic products with the finest natural ingredients to ensure quality and effectiveness. As a new and growing brand, we are still in the process of developing a seamless return solution. Therefore, we currently do not offer returns.

However, we are fully committed to providing you with the best possible experience. If you encounter any concerns or have questions about our products, please feel free to reach out to us — we are always here to assist and ensure your satisfaction! 🌸

Welcome to DRU VEDA By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate and up to date. However, errors may occasionally occur. In such cases, we reserve the right to correct any inaccuracies without prior notice.

2. Order Acceptance

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.

3. Pricing & Payment

All prices on our website are in INR (₹) and inclusive of applicable taxes unless stated otherwise. Payments must be made at the time of placing the order using the available payment options.

4. Shipping & Delivery

• A flat shipping charge of ₹59 applies to all orders.
• Free shipping is applicable on orders above ₹399.
• Standard delivery time is 5–7 working days, which may vary based on your location.

5. Cancellations & Refunds

• Orders can be cancelled only before they are shipped. Refunds in such cases will be processed after deducting payment gateway charges.
• Once an order is shipped, it cannot be cancelled, modified, or refunded.

6. Intellectual Property

All content on this website, including images, logos, text, and graphics, is the property of DRU VEDA and protected under applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

We are not liable for any direct, indirect, or consequential losses arising from the use of our website, products, or services.

At DRU VEDA , we strive to provide you with the best quality products and a seamless shopping experience. Please read our cancellation and refund policy carefully before placing your order.

Post-Shipping Cancellation

• Once the order has been shipped, it cannot be cancelled, modified, or refunded under any circumstances.

Refund Timeline

• Refunds for eligible cancellations (before shipping) will be processed to the original payment method within 7–10 business days, after deducting applicable charges.

For any queries or support regarding your order, feel free to contact us at +91 8988-050101